Education, Bad Leadership, and Harvard

We have a problem with bad management, pretending to be leadership, in this country. And it has infected education.

Even in a small area like mine, the symptoms have been plain to see. A major local oil business was put under the leadership of a man who had previously run a soap company and a toy company. He was not good for the company. In my town, the mining machinery company that employed both my father and my brother passed through the hands of several management organizations who installed top brass who knew nothing about the mining industry. It did not end well. In both cases, major employers for the area were gutted, jobs lost, local economy damaged.

I think I left some leadership over by the tea pots.

It was the smaller scale version of what we've seen with retailers like Sears and Toys R Us-- companies that lost their flexibility and edge because they were run by dopes who didn't know the business-- just how to extract value.

All indications are that our tech giants are just as terribly run, with Facebook repeatedly in the hot seat for a morally tone deaf mistake-plagued string of bad behaviors. Duff McDonald took a look at the woman taking the heat, Sheryl Sandberg (she of Lean In fame), and in particular the kind of leadenly education she got from the Harvard Business School, which McDonald marks as ground zero in this bad leadership pandemic.

The truth is, Harvard Business School, like much of the M.B.A. universe in which Sandberg was reared, has always cared less about moral leadership than career advancement and financial performance.

It is an education, McDonald says, that stresses that there are no right answers, and, he suggests, no moral dimension to making this choices. The article includes a story about Jeff Skilling, a product of Harvard Business School and McKinsey's Uber-consulting firm, operated in the same style.

One of Skilling’s H.B.S. classmates, John LeBoutillier, who went on to be a U.S. congressman, later recalled a case discussion in which the students were debating what the C.E.O. should do if he discovered that his company was producing a product that could be potentially fatal to consumers. “I’d keep making and selling the product,” he recalled Skilling saying. “My job as a businessman is to be a profit center and to maximize return to the shareholders. It’s the government’s job to step in if a product is dangerous.” Several students nodded in agreement, recalled LeBoutillier. “Neither Jeff nor the others seemed to care about the potential effects of their cavalier attitude. . . . At H.B.S. . . . you were then, and still are, considered soft or a wuss if you dwell on morality or scruples.”

Part and parcel to this approach is a devaluing of expertise. If what matters is value created and harvested, and there are no right answers to situations, then what use is industry-specific expertise? One batch of hot-shot leaders looked at the cyclic nature of mining machinery sales and decided that value wasn't being generated in the down time, and so mandated changes that someone versed in the field would describe as "stupid." I don't want to sidetrack with a discussion of the industry, so imagine this-- some takes over a strawberry patch in Maine and decides that they aren't selling enough strawberries in January, so makes fixing that a priority. That kind of stupid.

Here's an article from last month's Harvard Business Review. It says the fundamentals of leadership haven't changed. Here they are in all their jargonified glory:

1. uniting people around an exciting, aspirational vision;
2. building a strategy for achieving the vision by making choices about what to do and what not to do;
3. attracting and developing the best possible talent to implement the strategy;
4. relentlessly focusing on results in the context of the strategy;
5. creating ongoing innovation that will help reinvent the vision and strategy; and
6. “leading yourself”: knowing and growing yourself so that you can most effectively lead others and carry out these practices.

Notice what's not on the list?

Knowing what the hell you're talking about. Knowing enough to know whether  or not your  "exciting, aspirational vision" is a bunch of stupid bullshit.

And for those of us in education who have been reading and listening to reformsters for the past decade or two, don't these sound familiar? Have a bold vision, regardless of whether or not you know what the hell you're talking about. Attract the best possible talent, so get the power to hire and fire at will. Relentlessly focus on the results, even if you have to make up a toxic bullshit way of measuring them. Innovate all the time, because shiny. The other thing missing from the list? Anything about working productively and effectively with other human beings.

And most of all, pick leaders based on their leaderly superiority and never based on actual knowledge about education. Hell, a year or two in a classroom should be more than enough to make you an education visionary. But field-specific knowledge is completely unnecessary, because there are no right or wrong answers-- just your answers, your vision.

The really sad thing is that it doesn't have to be this way. I used to think W. Edward Deming was dry and cold, but he's a big woolly-hearted hippie compared to modern captains of industry. Build trust. Take care of your people. Do what's right. Know what the hell you're talking about. It's not that hard!

But no-- education reform had to be infected with the same Harvard Business bullshit that is being dropped all over the China shop of the American economy. The big question is how much more breakage has to occur before we chase the ivy-covered bull out of here.

FL: What Competition Gets You

Florida is supposed to be the Great Exemplar of ed reform. Charters, vouchers, ESAs-- every brand of reform under the sun runs free and unfettered under the bright Florida sun.

There may be no state that has more effectively set loose the Invisible Hand or market forces and competition. And what does that get you?

Well, it gets you unqualified scam artists like Eagle Arts Academy charter school hovering up tax dollars for their owners. You get thieves like the recently-convicted Marcus May, who stole over five million dollars of taxpayer money to finance his glitzy lifestyle. You get legislators who write the laws from which they themselves profit. You get tax dollars being spent just to advertise. You get schools appearing and disappearing and public schools barely surviving as their financial support is stripped. You get schools focused on their A-F grade and the test-centered culture that turns schools upside down-- if the school culture is not strong enough and resistant enough, they stop worrying about how to serve students by meeting their needs and start worrying about how to get students to serve the school by generating A-worthy data. You get schools that bar six-year-olds for wearing dreadlocks, because they have to protect their brand and make it clear to their potential customers exactly what kind of students aren't tolerated there.

It creates an atmosphere of mistrust and fear. And mistrust and fear do not make people behave better.

I'm plenty hard on charter schools, but the most massive, terrible failure of a school belongs to Marjorie Stoneman Douglas High School and the public school system of which it is a part.

It's not just that they dropped the ball with a student who went on to murder seventeen members of that school community. That they dropped it is self-evident, both in how they ignored warning signs and in how they shuffled Cruz around. We may never know exactly how the system failed; many teachers read the list of warning signs and feel a chill thinking of many of those signs they've seen in students of their own. The task that fell into their school was not an easy one, but seventeen people are dead-- there is no question that the system failed, but we can legitimately question whether any school system could have saved Nikolas Cruz or his victims.

What is absolutely inexcusable is how the school district has handled everything since the murders.

As this report from the Sun-Sentinel shows, Broward County district has tried to "hide, deny, spin, threaten" its way forward. They have dropped tons of taxpayer money on lawyers to fight information requests, PR firms to massage the message, and consultants to tell administrators and staff to keep their mouths shut. They have put forth a huge effort to keep their own hands clean of any blame in this tragic murder of seventeen innocents.

The handling of Cruz as a student was obviously flawed. The handling of his murderous rampage has been an inexcusable indefensible disaster, a display of epic wrong-headedness, a massive display of how badly a public school district can lose their way.

I want to be clear on this point-- I don't think anything excuses what Broward district officials have done. Nothing.

I don't think that, under some better circumstances the district officials might have handled this so much better. You don't make this kind of disastrously bad response unless you had already long since lost the thread. But I have to wonder how much Florida's atmosphere of distrust and fear contribute. I have to wonder how badly it breaks down the management of a district when administrators must be most concerned about the competition, about how getting caught in a single misstep could leave them in dire circumstances.

After all, isn't this what competition also gets you-- an atmosphere in which people don't dare to show vulnerability or admit a mistake because one false move and the competition will Get You. And so seriously messed up students aren't a call for extra help and support for the child, but instead represent a potential liability to the district. It's not "how do we help this children" but "how do we manage this liability." And if, God forbid, the situation blows up, you don't dare say, "We screwed up and we want to sit down with everyone and figure out what went wrong so we can do better." Instead, you stonewall and stall and defend so that your mistakes don't cause you to lose a step in the competition.

Institutions are prone to self-preservation anyway, even in the best of times. Add an atmosphere of zero-sum dog-eat-dog competition, and the institutions Number One Priority becomes not the students it serves or the taxpayers that it serves, but its own survival.

It's no excuse. Professional educators should be better, should shrug off the invisible hand of competition and stick to doing what's right. We should always expect people to do the right thing. But we should also create policy that pushes them toward the right thing-- and competition pushes schools away from it. We can do better.

Children's Insurance Headed the Wrong Way

From the file of Things That Are Going To Affect Education Indirectly, we get this:

Roughly 276,000 more children were uninsured in 2017 than the year before, bringing the total to more than 3.9 million, according to a report released Thursday by Georgetown University's Center for Children and Families.

We are far short of the disastrous high in numbers of uninsured children back in 2008, but the trend since that fateful year has been one of steady improvement-- until last year.

Children without insurance cannot help but bring their troubles to school. Their adults have to look at very sign of illness or injury and weigh the severity against the lack of insurance, which means that children without insurance will more often go untreated, and, if they're old enough to understand the situation, worried about their own health.

It's a problem for children to come to school sick. It's a problem for children to stay at home sick with an untreated illness, but even mild illness can be a problem if the state or school has strict sick day policies. If a doctor's note is required to get the child back in, an uninsured child's family faces one more tough choice-- can we afford a doctor's appointment just to get a note, do we send the child to school sick so that we don't need a note, or do we keep the sick child home, send her back without a note, and just watch the issues of unexcused or illegal absences just start to snowball?

The screwed-up mess that is health care in this country is certainly not something that schools will have a hand in fixing, but many other issues in society, schools live downhill from all the crap that society's problem generates. The Trump/GOP efforts to squash Obamacare seem likely to make this trend worse. Schools can only watch and hope.

College Board: Help Us Market Our Product

Right down to its name, which sounds like some sort of non-profit official education oversight panel, the College Board has a history of marketing its product while trying not to look like a company whose life depends on its ability to sell a product.

In recent years, the market has tightened up, what with the ACT competing effectively and some schools dropping the SAT as an entrance requirement entirely. Plus the research that keeps confirming that the SAT is not the best way to predict college success. The conventional wisdom of my youth (everybody takes the SAT if they want to go to college, because, you know, you just do) has been steadily eroding.

But the College Board has scored some real coups. They managed to con some states into using the SAT as a graduation exam. This is crazy-pants, as the test was not remotely designed to determine if someone is ready to graduate from high school, but the College Board people aren't going to quibble because ka-ching! The test I magical! It measures anything and everything! Have your students take it to determine their personality and shoe size! Ka-ching! They also hired David Coleman as their chief, fresh off his stint as co-creator of the Common Core, for some reason.

Meanwhile, the College Board has developed an entire "suite" of tests, so that students can just keep taking versions of the SAT all the time. And in perhaps the most impressive coup of all, they have managed to convince many states that the use off their other major product-- the AP test, accompanied why the AP class-- is a measure of school quality. Other corporations are so jealous. Imagine if your state decreed that school rankings should count how many people drive Ford's to school, or that school performance scores could get a bump by serving Tyson chicken products in the cafeteria. Ka-ching!

But none of this means that the marketing minds at the College Board are going to rest. For one, they've completely dropped the bogus line about the "new" SAT and how it was impervious to test prep. Now the College Board markets test prep, some in conjunction with Khan Academy. Some of this is just cross-self-marketing. Organize a practice test. Take the Baby SAT's and they will tell you which AP courses you should be asking your school to offer. Much of the test prep stuff is free, because what they'd really like to do is build brand awareness, like Coke and Pepsi, who give away scoreboards and other equipment emblazoned with their logo just so that people will always think of their brand name. If the College Board can just keep its brands out there, then it increases the odds that people will automatically associate excellent students smartitude with AP and going to college with SAT.

Still, marketeers also need to work at keeping the revenue stream robust, so here's a cool idea that keeps popping up on my tweety feed: SAT School Day! See, historically, mostly, students take the test on a Saturday or a summer day. But if the school would just cancel classes for a day so that every junior could take the SAT in school-- well, the College Board already knows this works. From the College Board's ad copy:

“Our SAT participation increased from 35% on a Saturday to 92% on a school day.”
—Brenda Carter, Advanced Academics High School Coordinator, Fort Worth ISD, Fort Worth, TX

SAT School Day lets schools, districts, and states offer the SAT to juniors and seniors in school, on a weekday, expanding access to a globally recognized college admission test that's accepted at all U.S. colleges.

Expanding access? The biggest block to access is the hefty fee for taking the test. It's hard to know how much of the increase in test-takers is a function of "I just can't get to a testing site on a Saturday" and how much is a function of "I get out of a day of classes just to take the test? Sweet!" Either way, the College Board gets a revenue boost by having the school market its product. And don't forget-- this is double dipping for the College Board which makes money on the front end selling the test and makes money on the back end selling the data it collects.

Look, there's legitimate conversation to be had about how making the test a more visible part of school life fosters a culture of college attendance (and another one to be had about how good an idea that would be). And it's not like the College Board collects the money and gives students pet rocks wrapped in Cheez Whiz in return: there is some bit of utility in the purchase of this product.

But there is something not-quite-okay about enlisting public schools as marketing arms of the College Board. It's clever on the College Board's part, but it's an abdication of responsibility for the school, which has an obligation to think two or three times before allowing its charges to become captive customers. SAT School Day is a great idea-- for the College Board. Absent any other reforms or sources of money, it's not clear that "expanding access" to the SAT expands access to college, but it certainly helps the company move more profit and generate more income, while high school guidance departments market their product at no cost to the company. Ka-ching.

Florida Contemplates Putting Fox In Charge of Hen House

As a legislator in Florida (Motto: Why sell swampland when you can just rob schools), Richard Corcoran was determined to make sure that public tax dollars were directed to enriching private school operators at public school expense.

Sorry about your future, kid

Corcoran pushed the Schools of Hope program, a program that allows charters to prey directly on public schools. And after asking charter operators how exactly they'd like this gift wrapped, he gave them the power to tap into public school tax dollars for building expenses. And he put the whole crappy mess in a legislative package designed to hide the smell of his money-grab. Corcoran has been at the front of the pack opening up Florida to all manner of profiteering with not just charters but vouchers, tax credit scholarships-- you name it and Florida not only has it, but has more of it than any other state. Meanwhile, his wife is a charter school operator.

Corcoran tried running for governor and failed, so he could use a job, and it looks as if he might have one lined up-- state high commissioner of education.

This comes on the heels of the announcement that the House education committee will be headed by Jennifer Sullivan, a woman who is spectacularly unqualified even by Florida standards. The 27-year-old was homeschooled and may or may not have picked up a few credits at a Christian college. That's right-- the head of the House committee that oversees Florida's schools has never actually attended one. And she loves choice.

So why not give Corcoran the top spot? Florida's legislature seems determined to completely dismantle public education, and Corcoran is just the guy for the job. Don't raise taxes, he says-- just redistribute the money we have. Florida continues to be a case study in how you cannot effectively run multiple parallel school systems with the money you used to run just one. But then, Florida has also excelled in "saving" school dollars by just not giving them to schools that serve black students.

It is possible that the beloved-by-racists governor-elect could be convinced to drop the idea of appointing Corcoran, and if I lived in Florida I would certainly make a lot of noise about it. Putting Corcoran in charge of education is worse than putting a fox in charge of the henhouse because the fox will at least stop when he's satisfied his hunger. There's no reason to believe that there are any limits to the appetites of the privatizers and profiteers that roam Florida these days, and Corcoran is not going to do anything except keep them well-supplied with plates and silverware.

ICYMI: Here's December Edition (12/2)

Oh, that month again. Here's some reading from the week. Remember to pass along what speaks to you.

Common Core Creator Slammed Reading Teachers for Having a Research Gap-- How Ironic

Nancy Bailey sounds the irony alert on a critique of teachers and research.

Why New Educators Resent "Reformers".

Let's hear from the newest generation teachers-- the ones who grew up with reformster policies shaping their education.

Algorithms Ate My Homework

A new-to-me blogger talks about machine scoring and standardized testing. And there's a cartoon.

DeVos Sides With For Profit Colleges.    

Jan Resseger takes a look at one of Betsy DeVos's more recent bad decisions.

Paul Pastorak

The indispensable Mercedes Schneider takes a look at reformster Paul Pastorak. It's a long read, but it not only serves as a warning to Puerto Rico, but yet another case study of how these guys network and just keep falling upward.
 
Cultivating Kindness In An Unkind World.

An interesting classroom experiment, and some thoughts on kindness and narcissism.

Can We Get School Accountability Policy Right

Deven Carlson says no, and he gives two reasons why not.

A Glossary for the Next Big Thing

I'm a big Nancy Bailey fan, and her post today inspired me. She writes about the language used to sell ed tech solutions as the profit-based and data-gathering wings of reformerdom race toward the Next Big Thing-- Personalized Competency Based Proficiency Mastery Mass Customized Algorithm Driven Learning Education Stuff.

As with any sales job, part of the trick is to use terms that have meanings and associations elsewhere and appropriate them for your product, hoping that this will lead the customers to assume your products has certain qualities without you ever having to actually make that claim. In the ed reform biz, the classic example is calling charter schools "public." This leads the citizenry to assume that charter schools have certain qualities (certified teachers, proven ed programs, a commitment to stay open no matter what, open to any student who wants to attend, requirement to follow the same laws that public schools do, etc) without charter fans ever having to claim that charters have those qualities (which would be a stretching of the truth.

"Personalized" as it's currently used is a similar dodge, being used to sell a system that is nothing like what people imagine when they hear the words "personalized education."

Bailey provided an excellent list, but I wanted to take it a step further and provide a chart to help you remember what all of those terms mean when used by promoters of the Next Big Thing. Yes, these words have other meanings in other contexts-- that's precisely the point. But those meanings are not what are intended here.