Monday, December 28, 2015

Outsourcing Subs: A Big Fat Philly Fail

Last summer, reaction abounded over Philly schools' plan to outsource its substitute teaching to the temp company Source4Teachers.

In July, some quick googling told me this about the company:

S4T has run into trouble in some of the markets it has moved into. With typical complaints about the service including unqualified subs and ballooning costs (but stagnant sub wages). In at least one case, S4T's contract was terminated after allegations of hitting a student.

Reviews at glassdoor.com were not encouraging:

CEO is socially awkward and the President of the organization has a God complex and depending on the day of the week or which way the wind is blowing your guess is as good as anyone's as to how you might be treated on a given day. Benefits are non-existent, leadership is void. The COO is a former administrator that couldn't manage his way out of a paper bag.

S4T's plans for Philly were, shall we say, counter-intuitive. They were hired not just (or maybe even "even") to increase the sub supply, but to decrease the cost of it. They would build the sub pool by paying subs less that the district had previously paid.

If you're thinking, "Well, that sounds like a plan destined to fail," September found you sitting on the Told You So Throne. S4T had about 10% of the teachers they needed. Philly's previous best fill rate had been about 66%-- S4T wasn't hitting half that. And to make matters even less encouraging, S4T really didn't have a clue about what to do next:

"We've hired a good number of district originals, and many of them are just not accepting jobs," Murphy said. "Frankly, we're a little unsure why."

If you want to watch me take a look at S4T's company website and sadly ironic PR copy, you can do that here. But for the moment, we are going to bring the story up to today because this morning reporter Kevin McCory is checking in to see how the sub privatization plan is working out.

Short answer: very poorly.

A sad sidelight to McCory's story is that few teachers were willing to speak out on the record for fear of retaliation. Way to maintain that healthy work environment, Philly school administration!

But what is on the record is more than enough to paint the picture.

Average fill rate last year? 64%

Best day for S4T? 37%

And as McCory notes, that all-district number hides just how bad things are in schools where substitutes prefer not to tread. And where subs are not found, teachers must give up work periods to cover classes. This is hard on a building. It means that teachers don't have a period in which to get paperwork done, copies made, take meetings with parents or peers. And it creates huge pressure for teachers not to miss school, even when they are really sick or just need to, finally, get to the doctor for a long-stewing health issue. None of this is good for anybody in the building, including students.

It's fair to note that Philly's problems are not unique. In my own PA county, which is largely rural and small-town, subs are in short supply, and that's not just a problem for all the reasons listed above, but because our contract says that if I cover a class during my work period, I'm paid for it. No sub = pulled teachers coverage = really expensive sub.

And McCory quotes the former chief talent officer (seriously, can we not have a moratorium, on ridiculous job titles) pointing out that central office cuts hurt the district's ability to manage the sub pool. We went through that, too. We use a website that basically serves substitutes as an ebay for teacher absences.

Teacher Kristin Combs says that Philly made the mistake of hiring a contractor without significant experience in a large urban district. Source4Teachers' website doesn't have anything to say about which district's it handles, but they certainly had some kind of fantasy goggles on when they made their pitch for Philly. They promised 75% on Day One (they were off by about 64%) and a 90% rate by January.

Earlier reporting said that if the company misses that 90% mark in January, they will suffer financial penalties. It seems safe to say that come January, absolutely nobody who was part of this business deal is going to be happy with how it's going. My bet is that even if Philly doesn't fire S4T, the failing flailing sub service will quit, and that will leave Philly's embattled schools (which, like the rest of us, are still trying to function in a state that is still without a budget, so schools are still without state money) with a decision to make. What next? Do they go back to running their own sub business? Will they be able to coax back all the subs that S4T's low pay chased away, and how much will it cost them to do it? Or will Philly's school leaders continue to pretend they are unfamiliar with the law of supply and demand? Can they find one more company willing to make outlandish promises it can't keep in order to tide them over for another year?

It's a puzzler. Unfortunately, it's also a losing proposition for the teachers and students of Philly schools.

Sunday, December 27, 2015

More Boston Charter Baloney

Massachusetts has shaped up to become an interesting laboratory for the reformy takeover of a state education system.

The state has specialized in not-even-trying-to-be-sneaky handoff of power to men who have far more interest in corporate education privateering than in serving the families, taxpayers and voters of Massachusetts. State Commissioner of Education Mitchell Chester chairs the governing board of corporate test peddler PARCC. Jim Peyser was the head of NewSchool Venture funds, a group devoted to turning public school tax dollars into Return On Investment for rich folks-- now he's the MA Secretary of Education. The revolving door between private industry and public service has been spinning so wildly that some of these folks are essentially suing themselves.

Because Massachusetts wants charters. Soooo much, it wants charters. At least, that's what all the guys in various leadership positions who have solid ties to the charter industry keep saying over and over.

Take Paul Grogan, head of the Boston Foundation, one of those cool foundations that allows civic minded rich guys a way to impose political pressure on serve their community. Grogan has one of those very special careers in which he never does, well, anything except run these kinds of organizations. I'm not even sure what we would call it. Professional private bureaucrat?

At any rate, Grogan took to the pages of his beloving Boston Globe (seriously-- they never get tired of providing him a platform) to argue that Charters Are not Private Schools. You have to love a piece that right in its title announces boldly that it is here to sell you something, and it's not ashamed to lie to do it.

Grogan wants to make three points in support of his main assertion.

First, charter public schools do not “siphon” funding from regular district schools.

I'm not sure how one makes this point with a straight face. Perhaps his point is that it is not so much a siphon as a stripping, gutting, vacuuming or just plain taking. But this is some fancy argument weaving here. Remember, Grogan is trying to prove that charters are public schools. So here's his point:

As public schools, charters are as legitimately entitled to public funding as any district school.

Perhaps Grogan is trying to create a teachable moment about critical thinking by providing an example of a circular argument. Charters are public schools, because they get public tax dollars, which they get because they are public schools.

Grogan also argues that Massachusetts has a funding formula that keeps public schools from going cold turkey on the lost funding, making the full drainage last a few years while reimbursing public schools for the money they lost. However, the state appears to be having trouble funding this system well enough to make it actually work.

None of which supports Grogan's point. Charter schools are private businesses funded with public tax dollars. Focusing on the "public tax dollar" part doesn't prove his point. The real mark of a public, non-private school is complete transparency. Any taxpayer in my school district is entitled to see any portion of our financial records, to see exactly what we did with the tax dollars handed to us. As long as charter schools refuse to fully account for what they do with those public tax dollars, they cannot even begin to claim non-private status. If such transparency would open them to all sorts of public outrage and complaint about where the money is going and whose interests it's serving-- well, that's one more reason it's baloney to call charter schools public.

Second, charter public schools in Massachusetts are not permitted to engage in selective admissions policies, aka “cherry-picking.”

Nosirree-- when charter capacity fills up, they must have a lottery, and lotteries are open to any parents who have the drive, system savvy, time, and resources to make it through that process. So, there's no special selectivity there at all. Grogan would also like to invoke the famous Massachusetts 37,000 waiting, a factoid that people have been poking holes in for years, but it makes such a good talking point. You can read up on more of the details, but here's one simple issue-- a single student who applies to ten schools counts as ten spots on the waiting list.

Grogan attributes the waiting list to charters' "incredible success in educating low-income students and students of color." He does not, however, offer any evidence that such incredible success is an actual credible thing. And since he's trying to prove that charters aren't private schools, this point seems counterproductive-- after all, isn't it private schools that have waiting lists, while actual public schools have to come up with as much capacity as necessary to handle all the students in their region.

Grogan's third point is... well, kind of fuzzy. He wants you to know that the terrible charter track record in preparing students for college "lacks context," as if there's some context in which "sends fewer students to college than public schools do" sounds like a win. The context seems to be that rates in Boston public schools are lousy, too.

And the main point here was what, again?

Grogan wanted to show that charters are not private schools. He offered no actual evidence. Just more of the same old warmed-over charter promotion points.


ICYMI: December 27

Two days after Christmas and it is currently warmer outside my home than inside it. But here are some pieces to read as you contemplate whatever strange weather you're facing today.

Will Hillary Clinton Go All in With Us or Wall Street
Closing Schools Is Not and Educative Option

Pretty sure that Hillary's quote won the Blogger Swarm of the Month award, with some reactions more reasonable than others. Julian Vasquez Heileg took a look at it.And so did Mitchell Robinson, who I think hit at what is most bothersome about the dumb thing that came out of Clinton's mouth.

The Least of Russ on Reading

Russ Walsh does a fun thing for his year-end post. Instead of his best or most popular posts, he lists some worthwhile posts that didn't pull quite the traffic as some others. Catch up on his overlooked gems.

Why Charter Schools Are Fraud Factories

Much of what's here is old news, but there's always something about seeing just how broad and deep and wide the world of charter school shenangians runs.


The Gift of Student Voice in New Orleans

Looking for some giving that will do some good? Edushyster has an inspiring and worthwhile project in New Orleans that actually promotes student voices. Take a look and wrap up your year by contributing to a worthy cause.

Merry Christmas, Ramone

Finally, Nancy Flanagan presents a story that is both heartbreaking and uplifting, looking at both what is awful and what is hopeful in the education world.


When Business Doesn't Get It

Peter Elkind just published a "special report" in Fortune that is an illuminating read. "Business Gets Schooled" is the story of the rise and fall of Common Core from the perspective of the business interests that became involved, and I recommend that you read the whole thing yourself. It can be hugely instructive to see how things look from another vantage point.

But for right now, there are just a couple of specific points I want to pull out of the piece, and one truly amazingly awful quote.

Business Is Not Limber or Agile

When business interests backing CCSS found themselves under attack, they were simply unable to respond in any sort of quick or effective manner. The business world by and large doesn't get social media much, and it seems that the bigger the company and the more highly-placed the executive, the more deficient the understanding of how blogs and twitter and facebook can mount a damaging attack by lunchtime on any given day.

They are, as Elkind puts it, "used to exercising power through traditional channels," and so it made sense to work the political connections, work the personal power connections (the article opens with a dinner meeting between Bill Gates and Charles Koch), and when under pressure, to work big lumbering PR campaigns.

Elkind recounts the story of how Rex Tillerson, head of Exxon, threatened to pull the company out of Pennsylvania if the state did not embrace Common Core (and quotes without citing Kris Nielson's blog response-- in Elkind's world, the businessmen and politicians all have names and faces, but only a few bloggers and activists get the same consideration). Business interests tried founding groups like the Collaborative for Student Success to gin up some CCSS love among the citizenry, says Elkind, but he neglects to mention just how many similar groups have been created-- all fruitlessly, right up to recent entries like Education Post and the74, both well-funded with the hope that CCSS fans can fight internet fire with internet fire. And yet all of these have fizzled, almost as if corporate chieftains don't understand why there is opposition or how it spreads.

One thing that jumps out at me is that Elkind mostly talks about corporations like Exxon and Intel and SAS-- companies where corporate executives are unlikely to ever face the business problem of "How do we sell our product to individual consumers." And so when they discover that Common Core is a product that individual consumers don't actually want, they are stumped. Their "marketing" usually consists of gathering the political and corporate connections to make themselves inescapable. If Intel convinces the major computer companies to use their chips, it doesn't matter so much how individual consumers feel about it.

In short, big business is neither nimble, quick, or smart enough to fight this fight.

Business's Hard Lessons for the Left

There's been some criticism that Elkind's article largely ignores the Common Core opposition on the Left. But I think that reflects some hard truths about the left-side opposition to the Core, most particularly that it just hasn't been as effective as the opposition from the right.

The dump common core movements that have been at least cosmetically effective in some states-- those don't come from the left. Huckabee and Bush and other lovers of the Core didn't dump it like a itchy disease because they were worried about folks on the left. In fact, one of the (unsuccessful) tactics adopted by Core supporters for a while was to try to slap one more "Thanks, Obama!" sticker on the Core in an attempt to get right-wing knees to jerk in a Core-friendly direction.

None of that worked. And at the risk of offending some of my right-leaning readers, it didn't work in part because some of the far-right arguments against the Core are fact-free and logic-impaired. I can go on all day about the reasons that Common Core is a giant pile of toxic waste, but I still don't think it's going to turn our nation's children into a bunch of gay commie welfare bums.

The left-ward opponents don't appear in Elkind's article because they don't appear on business's radar, at least not as anything more than the usual background buzz of people who always hate and oppose them every time they try to make a buck. And they can point at groups like DFER and the NEA/AFT early embrace of the Core and say, "Well, see. We've got some lefties on our side, too."

I have no doubt that these folks seriously underestimate the strength and effectiveness of progressives who oppose the Core. But for me, the article is a reminder not to overestimate your own effectiveness just because you're being listened to in a room of folks who already agree with you. Common Core's conservative opponents have been very effective in spreading the word to people who didn't otherwise have an opinion. (NY is perhaps our best model for how the Left can get it done)

Business Just Doesn't Understand The Purpose of Education in a Democratic Society

Tillerson is a central figure in Elkind's article, and it's Tillerson who gets to demonstrated just how completely, clueless, stupidly wrong these guys are. Elkind takes us to a 2014 panel discussion in DC.

But Tillerson articulates his view in a fashion unlikely to resonate with the average parent. “I’m not sure public schools understand that we’re their customer—that we, the business community, are your customer,” said Tillerson during the panel discussion. “What they don’t understand is they are producing a product at the end of that high school graduation.”

The Exxon CEO didn’t hesitate to extend his analogy. “Now is that product in a form that we, the customer, can use it? Or is it defective, and we’re not interested?” American schools, Tillerson declared, “have got to step up the performance level—or they’re basically turning out defective products that have no future. Unfortunately, the defective products are human beings. So it’s really serious. It’s tragic. But that’s where we find ourselves today.”

Man. The fact that anybody can shamelessly express such an opinion out loud, without recognizing that it is ethically dense and morally bankrupt, a view of both human beings and an entire country that is about as odious and indefensible as anything spit out by a Ted Bundy or an Eric Harris.

This is not an aberration-- just about two years ago I had my first widely-read post on this blog responding to Gates Foundation's Allan Golston when he issued what I called the "wrongest sentence ever in the CCSS debate." Golston said, "Businesses are the primary consumers of the output of our schools, so it’s a natural alliance."

No. No no no no no no no no no no, hell no.

Students are not a product. Corporations are not "customers," and the public institutions of our nation do not exist to serve the needs of those corporations. The measure of public education is not how well it produces drones that serve the needs of corporations, not how "interested" corporations are in the meat widgets that pop out of a public education assembly line.

Tillerson's viewpoint is anti-education, anti-American, anti-human. It's a reminder that the education debates are not about Left versus Right or GOP versus Dems. The education debates are about the interests of the human beings who are citizens of a nation and stakeholders in its public institutions versus the interests of a those who believe their power and money entitle them to stripmine an entire nation in order to gather more power and money for themselves. The education debates are about democracy versus oligarchy. The education debates are about valuing the voices of all citizens versus giving voice only to the special few Who Really Matter.

Again, give Elkind's article a read. It explains both how business is losing (though he tries to make it all end on a "hopeful" note), but more importantly, it explains why businessmen like Tillerson and Bill Bennett and Bill Gates deserve to lose.

Friday, December 25, 2015

Christmas Playlist

Here's my Christmas playlist, with a few standard issue pieces and a few somewhat less well-traveled (I do not know why this gentleman is the face of my list-- I'm sure there's some sort of moral there). This year, my entire family is home, the weather is comfortable, and it's just about time for me to make the breakfast waffles. May this day (and every day) bring you things you hope for and things you need.

Thursday, December 24, 2015

IN: Let's Try Solo Bargaining

Indiana State Senator Pete Miller is not the first guy to have this idea, but he's the one currently floating it in a state legislature-- let's do away with collective bargaining and let every teacher negotiate her own individual contract.

This is Miller's idea for fixing the teacher shortage. Let's treat teachers fairly, he says. But only when a shortage forces us to, and only some of the teachers. After all, why should I have to pay big bucks for both a first grade teacher and a science teacher when the former are a dime a dozen and the latter are so hard to come by?

I've thought about the solo negotiating approach before, because it seems like an interesting thought experiment. What would schools look like if each contract was individually negotiated?

They would probably look poorer, because at least the larger districts would hire professional negotiators to handle the workload. There are over 2,500 teachers in the Indianapolis district-- exactly who is going to negotiate 2,500 contracts? It's going to be somebody who doesn't have any other job and who was hired just to handle negotiations, which means administration just got bigger.

Or they would look more...well, awkward. In a smaller district, individual contracts would be negotiated by the same people who work as supervisors. I'm trying to imagine the dynamic of, "Yes, I told you last month that you couldn't have another $500 of pay, and now this month I am asking you to take on another extra duty."

And such a system would be sure to breed some intra-staff resentment, as people come to realize they are being paid far less for the same job as the guy next door. "What do you mean you want to borrow my worksheets about subjects and verbs?! Take your extra couple thousand dollars and go buy your own worksheets." And-- as everyone who's served on the front lines of contract negotiations well knows-- it is very easy for negotiations to breed an adversarial relationship. Does it really help a district for teachers to know that one of their supervisor's job is to make sure they never make too much money?

Of course, the current system also results in people being paid different amounts for the same job, but-- and here we get into the weirdities of the human brain-- nobody gets paid "less" than anybody else. Some people just get paid "more." Everyone starts at the same place, and everybody has the same opportunity to move up the ladder. And while I can agree that it's not ideal, I believe that it helps foster the collegiality needed in a school. When you set teachers against each other and make them compete for every dollar, nobody wins.

And they would have to compete, because school funding is a zero sum game. The district has as much money as it has, so if it is going to cough up an extra $10K to hire Rockstar McSuperteach for the science department, somewhere in the system, $10K is going to be cut. "Sorry, you can't have new literature books this year because we wanted to hire a math teacher," is not going to foster collegiality.

Worse, the competition would not even be about who was the best teacher, but who was the best negotiator. Negotiating is a skill. It's a profession. And the balance will always be against teachers, because each teacher will have practice negotiating one contract-- her own-- while the district will have a pro who has handled all the contracts. And really-- is it fair that the same sweet, kind demeanor that makes Quietina O'Introversion such a great first grade teacher will guarantee her a crappy contract negotiation year after year?

In fact, here's what I really imagine happening. Teachers, lacking the time or expertise to handle their own negotiations, will hire someone to do it for them. In fact, they'll probably pool resources so that they can get somebody a little better to negotiate for the whole pool. Kind of like a union.

Meanwhile, districts will get tired of negotiating multiple versions of the contract (and there will be multiple versions-- if I go in there you'd better bet I will also be negotiating for leave time, office space, what duties I will or won't be assigned, etc) as well as managing a host of employees who all have different conditions for their employment. Plus such negotiations would make budgeting too murky and problematic. So districts will develop a menu of contract offerings, a sort of ladder that teachers are placed on

Of course, some districts would just say, "Screw it. We're paying bottom dollar and we'll take whatever is lying around the bottom of the barrel." Just like now.

Miller's idea is that he wants the invisible hand of the market to control teacher pay, but Indiana, like most states with so-called teacher shortages, already has the invisible hand of the market shoved right in their face-- they have a shortage because they are ignoring what the hand is telling them, which is "Make a better offer!" Miller is involved in some negotiating of his own, telling the invisible hand, "Well, what if we just a make a better offer for only a few of them? What's the absolute minimum the market will let us get away with?"

Indiana has some other interesting ideas coming up, like a proposal to trade a free college education for five years of teaching service in the state. But Miller's proposal is a lousy idea that won't really work out well for anybody.

NY: USED Rattles Sabres

The United States Department of Education has once again tried to lean on New York and other states where the opt out movement has made a dent in participation rates for the Big Standardized Test.

Newsday reports that the state has received and replied to a letter similar to the one that went out in October, suggesting that they sure could hold up some Title I funds if the state doesn't get its participation rate above 95%. Depending on the reports you read, NY's participation rate in last year's BS Testing was in the neighborhood of 80%.

Newsday reports that the USED says it will take "appropriate" action, and that such action could involve withholding funds, threatening to withhold funds, or talking about threatening to consider withholding funds. So take that, New York.

Newsday also reports that USED offers advice on how to coerce participation rates; it is typical of the department that all suggestions involve threats of some sort of punishment, from withholding aid to counting all non-participating students as non-proficient (because the test data is really really important, but it's okay to completely pollute the data pool with made-up scores).

[Update: Since I originally wrote this piece, somebody found me a copy of the actual letter. Read for yourself-- it's as bad as Newsday reports.]

In this context, High Education Commissioner Elia's actions to improve test participation actually look pretty canny. They are kind of ridiculous and seem unlikely to convince anybody of anything. But they do mean that when New York participation rates some in way below 95% next year, she can turn to Acting Pretend Education Secretary John King, shrug her shoulders, and say, "What do you want? We totally tried to get rates up."

At that point the USED will have to decide if it has the balls to cut New York's funding, a level of ballsiness that has not previously been displayed, ever. John King couldn't face the parents of New York when he worked there, and he couldn't face members of Congress in DC when he wanted to work there. Is he willing to stand up to all those folks and not back down when he's cutting a billion dollars from NY's budget?

This seems particularly improbable in the face of the new ESSA, which specifically recognizes the rights of parents to opt out of BS Testing, and gives states the right to decide what the punishment for non-compliance will be. Check out this handy FairTest guide "Why You Can Boycott Standardized Tests Without Fear of Federal Penalties to Your School" for more details.

Meanwhile, New York has a moratorium on counting BS Tests for student or teacher evaluation, making the tests a true waste of everybody's time and sharply reducing the possibility that the tests will measure anything at all other than the likelihood that bored students involved in pointless tasks will amuse themselves by playing ACDC on a standardized test.

The really big question here is-- why is the federal government doing this? Seriously? Why does the federal government have such a burning desire to have all students take the BS Tests? What use does the federal government have for the data generated by the tests? What policy decisions are going to be informed by test results? What part of the public good is threatened by children who don't take the test? If few US students take their local BS Test, so what? What bad thing happens because they don't?

The most cynical part of me says that none of those questions matter, that the feds promised test manufacturers a good, solid hold on a huge testing market, and they are doing their best to live up to the bargain they made. "Where are my customers," bark Pearson et al.

"I'm sorry, sir." says Acting Pretend Secretary King. "I'll get back out there and rattle my sabres some more." Too bad for him. I'm pretty sure the parents of the Opt Out movement don't scare that easily.